Support Forms provides developers and users with a streamlined interface to submit system feedback, report bugs, report community policy violations, and file DMCA copyright claims.
Support Forms is a unified communication portal that allows you to send your feedback, technical issues, policy enforcement reports, and legal requests directly to the AuthVaultix support team and system administrators.This page includes 4 dedicated forms and a shortcut section for the Bug Bounty program.
1. Make a Suggestion#
https://authvaultix.com/win/app/?page=forms
Use the Make a Suggestion tab to propose new features, UI improvements, or API enhancements:| Form Field | Type | Description | Example |
|---|
| Contact | Input Text | Telegram handle or email address for follow-up. | @alex_ or demo@example.com |
| Category | Dropdown Select | Target system component (Website, Dashboard, API, Telegram Bot, Discord Bot, Documentation, Example, Seller API, Other). | Dashboard |
| Description | Textarea | Detailed explanation of the proposed feature or improvement. | Add a dark mode toggle for the customer panel. |
| Links (Optional) | Textarea | Reference URLs, mockup images, or design links. | https://cdn.domain.com/mockup.png |
2. Report a Bug#
https://authvaultix.com/win/app/?page=forms
Use the Report a Bug tab to report system glitches or API errors:| Form Field | Type | Description | Example |
|---|
| Contact | Input Text | Telegram username or email address. | @tester |
| Component | Dropdown Select | Affected system area (Website, Dashboard, API, Discord Bot, etc.). | API |
| Bug Description | Textarea | Steps to reproduce, observed behavior, and expected output. | Session initialization fails. |
| Evidence (Optional) | Textarea | Screenshots, screen recording links, or log snippets. | https://pastebin.com/raw/snippet |
3. File a Report#
https://authvaultix.com/win/app/?page=forms
Use the File a Report tab to report community members or staff misconduct:| Form Field | Type | Description | Example |
|---|
| Contact | Input Text | Submitter contact handle. | reporter@example.com |
| Report Target | Dropdown Select | Target entity (A Community Member or A Staff Member). | A Community Member |
| Reason | Textarea | Detailed explanation of the situation and TOS violation details. | User attempting unauthorized key reselling. |
| Proof (Optional) | Textarea | Chat logs, screenshots, or message links. | https://imgur.com/a/proof |
4. DMCA Request#
https://authvaultix.com/win/app/?page=forms
Use the DMCA Request tab to submit intellectual property or copyright infringement claims:| Form Field | Type | Description | Example |
|---|
| Contact | Input Text | Rights owner contact handle or email. | legal@company.com |
| Content Type | Dropdown Select | Type of infringed material (AuthVaultix Content or My Content). | My Content |
| Claim Details | Textarea | Legal claim details and proof of ownership. | Unauthorized redistribution of a software loader binary. |
| Links to Content | Textarea | URLs where the infringed material is hosted. | https://authvaultix.com/files/example.exe |
Security#
CSRF Token Protection: Form submissions are secured through 32-byte cryptographic CSRF token validation.
Audit Logging: The system automatically records the submitter’s IP address, Owner ID, and Application ID in the forms_submissions database table.
Bug Bounty Shortcut: Security researchers can access the vulnerability reward program directly through a shortcut link.